Privacy Policy

Effective Date: August 1, 2025

This Privacy Policy describes how Legacy Utility Trailers ("Legacy", "we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from www.legacyutilitytrailers.ca, whether you're located in Canada, the United States, or anywhere worldwide.

By accessing or using our website, you agree to the terms of this policy.

1. What Information We Collect

a) Information You Provide to Us

We collect personal information when you:

Submit a contact or quote request form

Make a purchase

Request customer support

This may include:

Name

Email address

Phone number

Shipping/billing address

Vehicle/trailer preferences

Payment information (processed securely through third-party gateways)

Any other information you voluntarily provide

b) Information We Collect Automatically

When you visit our site, we may automatically collect:

IP address

Browser type and version

Device type

Pages visited and time spent

Referral source

General geographic location

We collect this via cookies, analytics tools (like Google Analytics), and similar technologies.

2. Use of Cookies & Tracking Technologies

Cookies are small data files stored on your device. We use them to:

Improve site performance

Remember user preferences

Analyze traffic and usage patterns

Deliver targeted ads (if applicable)

You can control or disable cookies through your browser settings. Some features may not work properly without them.

3. How We Use Your Information

We may use your information to:

Fulfill your orders and ship products

Respond to questions or quote requests

Send transactional and promotional emails (with your consent)

Improve our website and services

Prevent fraud and ensure security

Comply with applicable legal obligations

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

Service providers (e.g., website hosting, payment processors, email providers) who help us operate

Shipping carriers (e.g., Canada Post, UPS, FedEx) to deliver your orders

Government or legal authorities, if required by law or to enforce our rights

Business partners or successors, in the event of a sale, merger, or acquisition

All third parties are required to handle your data in compliance with this Privacy Policy and applicable privacy laws.

5. International Data Transfers

As we ship and serve customers worldwide, your data may be transferred to and processed in Canada, the United States, or other countries where our partners or service providers operate.

By using our site or placing an order, you consent to such transfers, even if data protection laws in your jurisdiction differ from those in Canada.

We take appropriate steps to ensure your personal data is protected wherever it is processed.

6. Data Retention

We retain your information:

As long as necessary to provide products or services

To comply with legal obligations

To resolve disputes or enforce agreements

For internal record-keeping and analytics

If you’d like us to delete your personal data, please email us at [email protected].

7. Your Privacy Rights

Depending on your location (e.g., Canada, U.S., EU), you may have rights to:

Access the personal data we hold about you

Correct inaccurate data

Request deletion of your data

Object to or restrict how we use your data

Withdraw consent at any time

To exercise any of these rights, please contact: [email protected].

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

These include:

SSL encryption for data transmission

Secure servers and firewalls

Restricted internal access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13 years old. If we discover we have, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We recommend reviewing this page periodically to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, contact us:

Legacy Utility Trailers

Website team: [email protected]

Website: www.legacyutilitytrailers.ca

We ship products across Canada, the United States, and worldwide.